Thursday, April 26, 2007

Long Lost Rebate

When I signed up with Worst Company for DSL they were having a promotion to get a $100 Visa Gift card back. Of course, being Worst Company you had to jump through hoops to get it.

1) Fill out and mail in form.
2) Wait for reply.
3) Reply. No card. An email address to register for card.
4) Register for card.
5) Wait for reply.
6) Reply arrives. Instructions for card use & FAQ's about card. No card.
7) Wait for card.
8) Keep waiting.
9) Eventually forget.

So I come across the instruction & FAQ's and realize I never got the card. I called Worst Company "Customer Care" and ask where is my card. I'm told I'm not entitled to promotion because I'm an employee. Ugg. Well then why do I have a piece of paper reading as though the card is enclosed? No good answer.

Of course it doesn't take much to set me off or get my to boycott a company so I'm all set to do so even if they pay me. As I'm reading the 320+ emails that had piled up during my leave, I read that we've set up a new intracompany referral website for disgruntled customers. I filled in my information last Sunday and in a bit over a week the agent assigned to me had credited my account the $100. We don't know what happened to the original card but at least I got my $100.

Granted I shouldn't have let it wait so long (in my defense there has been other more important things going on) but at least I don't throw out/file away paperwork that I still need.

$1.17 pop
$7.59 Avon

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